FREE TRACKABLE SHIPPING on orders over €60 within Ireland and over €100 Worldwide

FAQs

Select a question from the list below and click to reveal the answer. If we have not answered your question, click here to contact us directly

You can contact us by phone 353 (0)91 553108 or by email at standun@standun.com

We aim to respond to your query within a maximum of 48 hours.

We do not print a catalogue as we are constantly adding to our collections however we will be updating our website regularly with new additions. If you are looking for any item in particular, do not hesistate to contact us and we will do our best to locate it for you.

We aim to give as much information about the product in the product description as possible, however if you require further information please do not hesitate to contact us.

Once you have added your items to the shopping basket, click on “Checkout” in the top right corner. There is a box opposite the subtotal where you can enter your “Discount Code”. Once you have entered your code, click on “Apply Code”. If your promotional code or discount code is correct, the discount will be applied to the total.

We offer an exchange or refund on all unused and unworn items returned to us within 10 days of delivery.

* Please note : Our online returns policy differs to our returns policy instore.

Please contact us to let us know that you would like to return an item and the reason for the return. Return the item along with the receipt and the reason you are returning the item to:

Returns Department
Standun
Spiddal
Co. Galway
Ireland

Please ensure the items are protected, as we cannot take responsibility for any damage caused in transit.

Please contact us within 24 hours of receiving the item and we will resolve the issue.

Ireland:

Delivery within the Republic of Ireland costs €3.95 and is FREE for orders over €100.

Northern Ireland and the UK

Delivery to Northern Ireland and the UK costs €5.95 and is FREE for orders over €15.

Europe

Delivery within Europe normally costs €15 and is FREE for orders over €200.

USA and Rest of the World

Delivery to the Rest of the World costs €25 and is FREE for orders over €200.

Ireland:

Delivery within the Republic of Ireland normally takes 3-4 working days.

Northern Ireland and the UK

Delivery to Northern Ireland and the UK normally takes 5-7 working days.

Europe

Delivery within Europe normally takes 1-2 weeks.

USA and Rest of the World

Delivery to the Rest of the World normally takes 2-3 weeks.

If you need items delivered faster than our normal delivery times please contact us and we can give you a quote for special delivery.

All items we send are fully insured!

If we have received your order, we will send you an email confirming that your order has been received.

Christmas presents may be returned up until the 7th of January. You may return them to us by post or instore for an exchange or credit note. Please ensure to include your receipt or gift receipt.

The gateway that we use on our website is SagePay. SagePay use the highest level of card data security (PCI DSS Level 1 compliant).

We have an option available at checkout to allow you to have items gift wrapped.

We accept all major credit cards including Visa, MasterCard, American Express and Laser.