Privacy Policy

Who We Are

Standun is a family-run business with over 70 years’ experience servicing customers, both here in our shop in Galway, and worldwide through our website. It was first started by our grandparents May and Mairtin Standun in 1946, and we are so proud to be third generation owners.

As such, we are wholly committed to maintaining the trust and confidence of our customers and website visitors. We never ever sell, rent or trade your information with other companies and businesses.

Looking for more information on the what, how and where? It’s all here in our privacy policy: what it is, how we collect and secure your personal information, and where it’s stored.

Collection and Use of Personal Information

Personal information simply means any information that may be used to identify you, such as your name, phone number, email address, or mailing address.

When you complete an order on our website the information that we collect is generally used to fulfill these orders; including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. We also use this information for

• screening orders for potential risk or fraud
• to communicate with you regarding your order and any issues you might have
• to improve and optimize our website; for example, by generating analytics information about how you browse and interact with the site, and to assess the success of our marketing and advertising campaigns

All information received through orders, and any email enquiry or online form filled out by our visitors is kept strictly confidential - we will never share it with third parties

Cookies

Simply put, a cookie (the non-chocolate chip kind) is a small text file containing an identifier that is sent by a web server (in this case, us) to a web browser on a computer (you). It’s then stored by the browser.

Cookies are used in order to make websites to their job, to work better and more efficiently. They are also used for record-keeping purposes and allow us to analyse our website and how our customers are using it.

A cookie cannot give us access to your computer or to any information that you haven’t already provided.

Cookies that we use

We use two types of cookies: essential and preference.

Essential cookies are needed for the website to work, and enable you to use our services and features, for example the product shopping cart and checkout system. These are necessary cookies - without them, the website will not perform smoothly for you. We use these mainly for:

Authentication - to identify you when you visit our website, and to help us to determine if you are logged in to our website

Security - to protect user accounts, including preventing fraudulent use of login credentials

Preference cookies collect information about your preferences and choices. We use these to remember things such as what country you visited our site from, so that we can customise the site for your next visit.

We may use cookies for the following purposes:

Personalisation - to store information about your preferences and to personalise the website for you so you get the best experience every time

Advertising - to help us to display advertisements that will be relevant to you

Analysis - to help us to analyse the use and performance of our website and services

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.

Cookies used by our service providers

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about websites using cookies. We use this information to create reports about the use of our website. If you want to see Google's privacy policy, you’ll find it here:

https://www.google.com/policies/privacy/

Managing cookies

Most browsers allow you to disable and delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can update your cookie preferences in your browser settings.

Unfortunately blocking all cookies will have a negative impact upon the usability of many websites: if you block cookies, you will not be able to use all the features on our website.

Other files that we use

Log files track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags and pixels are electronic files used to record information about how you browse our website

Wi-Fi

We want you to have the best experience when you visit our shop, and part of that is the use of our free wi-fi. When you use Standun Wi-Fi we may collect data about

• your device
• the websites and applications which you access
• your usage by access time, frequency and location

We do not share this information with anyone

Email database

Our mailing list requires you to register to receive information from us. As part of the registration process, we collect personal information. We use that information to tell you about anything you've asked us to tell you about; to contact you if we need to obtain or provide additional information; to ensure records are correct and to check from time to time that you are still a happy customer!

We never rent or trade email lists with other organisations and businesses.

Email addresses are kept in a secure database and you can opt out anytime you wish by clicking on our unsubscribe link at the bottom of any of our emails, or by emailing our online manager Fiona Nic Dhonnacha at webmaster@standun.com.

We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies. This helps us monitor and improve our e-newsletter. For more information on this, you can read Campaign Monitor’s privacy policy.

Access to your personal information

YOU are in control when it comes to your information: you are entitled to view, amend, or delete the personal information that we hold. Email your request to Fiona at webmaster@standun.com

Changes to this Privacy Notice

By using our website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy.

To make sure we're always abiding by the latest privacy laws, we reserve the right to change this Privacy Policy without notice, as and when we need to.

However, we'll always make sure that the most up to date privacy policy is posted on this page, so feel free to check back from time to time.

If you have any questions or concerns about our collection, use or disclosure of your personal information, please drop us a line at webmaster@standun.com

Thanks for reading this, and we hope you have a lovely time shopping our site!

Cliona & Laragh Standun. May 2018